Our Rules and Policies

At Pro Driving School we believed that everyone should be taught defensive driving for an affordable price. We are dedicated to provide quality service and exceptional driver education to all our customers.

IMPORTANT: The full driving course consists of 20 hours of in-class teaching, 10 hours of in-car training and home-link estimated to take 10 hours. This is minimum required as outlined by the Ministry of Transportation of Ontario. As with any other form of education, this is not a guarantee of success or of  readiness for the road test. Our policy aim is to help you achieve our goals and for you to become a safe and responsible driver.

We are a team, however we can only progress and learn at your pace! (Note: everyone learns at a different rate; some may require additional training to meet the minimum requirements - 80% - set out by Pro Driving School). You can significantly increase the rate at which you learn by practising a lot on your own, and continually referring to your Driver`s Handbook and reference material handouts

A full coloured textbook will be issued to every student on the first day of classes. The textbook will be used for both home and classroom work.  Please ensure that the textbook is brought to every class.  A replacement fee of $39.95 + HST will be charged for lost textbook.  

COURTEOUS TREATMENT-INSTRUCTION: If you feel you are not being treated courteously or instructed well, please inform the officials of the school immediately !

Please remember to have the driver license on you.

If  the driver instructor is late for appointment please be patient. Traffic, weather or mechanical problems can present delays. If he/she is more than 20 minutes late, please call the office.

USE OF THE CAR FOR THE ROAD TEST  WILL BE PROVIDED FOR EXTRA COST. 

CANCELLATION POLICY: Pro Driving School is committed to provide all of our students with exceptional care. We understand that situations arise in which you must cancel your appointment. It is therefore requested that if you must cancel your appointment you provide more than 24 hours notice. This will enable for another person who is waiting for an appointment to be scheduled in that appointment slot. With cancellations made less than 24 hours notice, we are unable to offer that slot to other people.

Cancellation within 24 hours of your scheduled course is subject of $40/hour cancellation fee.

PAYMENT POLICY: Full balance should be paid on the last day of your in class training. We  accept e-transfer, Cash and cheque. For any NSF cheques, you will be charged $25.00, and we will not accept any personal cheques from you anymore.

You must finish the entire driving school in 1 (one) year from the day you start the in class training , otherwise you will lose the entire fee and you will not be certified according to the MTO rules.        

 NO REFUND WILL BE ISSUED FOR WITHDRAWALS ONCE THE REGISTARTION IS COMPLETED.